Your Huel delivery carrier depends on your order value and location.
UK Mainland
Orders over £50 and/or over 2kg
Your Huel order ships with DPD
Orders under £50 and under 2kg
Your Huel order ships with Amazon Shipping
(free delivery if your order is over £45)
International orders
Your Huel order usually ships with FedEx (3–5 working days).
DPD delivery features
DPD will attempt delivery once. If you're not home, DPD may deliver your Huel order to a neighbour or a nearby DPD Pickup shop.
You can manage your DPD delivery by:
Using the DPD app to select a safe place for your Huel delivery
Setting a preferred neighbour in the DPD app
Adding a What3Words location in the DPD app for precise delivery instructions
Amazon Shipping delivery features
Amazon Shipping will deliver your Huel order next day, and you’ll typically see a 4-6 hour delivery window. If you’re not home, they’ll make up to 5 delivery attempts. Instead of leaving a card, they’ll send you an email or SMS to let you know of each failed attempt.
You can manage your Amazon Shipping delivery by:
Using the tracking link in your delivery email or SMS to change your delivery date
Adding or updating delivery instructions via the same tracking link
Please note that it isn’t possible to redirect your delivery to another address or cancel it once it’s on its way.
Need further support?
For more details on shipping timelines and tracking your Huel order, visit our Delivery FAQs.
If you have other questions about your Huel delivery, say "talk to a human" and we'll help.