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How can I request an invoice for my order?

Explains how UK customers can request invoices for their Huel orders by contacting the Customer Experience team.

Written by Jamie Forbes

To request an invoice for your Huel order, contact our Customer Experience team. UK customers cannot download invoices directly from their account β€” our team will generate and email your invoice to you.


How to request your invoice

Say "talk to a human" and provide our Customer Experience team with:

  • Your order number (from your order confirmation email)

  • The email address associated with your order

Our team will generate your invoice and email it to you.


When invoices are available

Invoices are generated after your Huel order has been processed and fulfilled. Allow 24 hours after fulfillment, then contact our Customer Experience team to request your invoice.


What your invoice includes

Your Huel order invoice will show:

  • Order details and items ordered

  • Billing information and address

  • Shipping address

  • Payment method and total amount charged

  • Order date and confirmation number


Checked out as a guest?

If you placed your order without creating a Huel account, simply provide your order number and email address when requesting your invoice. Our team will email it to you.


Need your invoice?

Say "talk to a human" and our Customer Experience team will:

  • Locate your order

  • Generate your invoice

  • Email it to you


Having trouble getting your invoice? Say "talk to a human" and our team will help.

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