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How does Huel keep my account secure? (uk)

Explains the security measures Huel uses to protect customer accounts, alongside practical tips customers can follow to stay secure.

Written by Jamie Forbes

Huel takes account security seriously and uses several measures to protect your personal information.


Huel's Security Measures

Feature

What It Does

Password protection

Huel accounts are passwordless — you log in using a one-time 6-digit verification code sent to your email address each time, instead of a password

Encrypted data

Sensitive account information is encrypted to keep it safe from unauthorised access

Fraud monitoring

Huel monitors accounts for unusual activity and takes action if anything suspicious is detected

Regional accounts

Accounts are separate for each Huel regional store (UK, US, EU, etc.), adding an additional layer of protection


What You Can Do to Stay Secure

  • Keep your email account secure, since login codes are sent there

  • Keep your browser and device software up to date — updates often include important security patches

  • Log out of shared or public devices when you are finished

  • If you ever suspect unauthorised access, say "talk to a human" immediately


Logging in

You can request a new login code at any time here: uk.huel.com/account/login


Think your account may have been compromised? Say "talk to a human" and our team will investigate and help secure your account immediately.

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