You can log in to your Huel account anytime to manage your subscriptions, orders, and account details.
For added security, Huel now uses one-time verification codes sent to your email address instead of passwords.
Steps to log in
Choose the correct store for your region:
United States: https://huel.us/account/login
United Kingdom: https://uk.huel.com/account/login
Europe (EU): https://eu.huel.com/account/login
Other regions: https://huel.com/account/login
Then:
Enter the email address associated with your Huel account.
Click Continue.
We'll send a 6-digit verification code to your email address. The code expires after 10 minutes.
Enter the 6-digit code on the Enter your code screen.
Click Verify & log in to access your account.
You no longer need a password to log in. A new verification code will be sent to your email each time you sign in.
Troubleshooting tips
If you're not receiving your verification code or having trouble logging in, please check the following:
Correct store: Make sure you're logging in through the correct regional Huel website (US, UK or EU). Accounts are linked to the store where you originally placed your order.
Email address: Double-check that you're using the same email address you used at checkout. Look out for typos or variations such as Gmail/Googlemail.
Spam/junk folder: Check whether the verification email has been filtered into your spam or junk folder.
Resend code: If the email hasn't arrived, wait for the countdown to finish, then click Resend under Didn't get it? to request a new code.
Expired code: Verification codes expire after 10 minutes. If your code has expired, request a new one.
Incorrect code / Account temporarily locked: If you enter an incorrect verification code 3 times, you'll be temporarily locked out for 15 minutes. Please wait until the lockout period has ended before trying again.
No previous orders: You'll need to have placed an order with us to access your account. Make sure you're using the same email address you used at checkout.
What if I no longer have access to my email address?
If you can no longer access the email address associated with your Huel account, our Customer Experience team can help you explore the available options.
For security reasons, we'll need to verify your identity before assisting with account or subscription changes.
Still can't log in?
If you've tried the steps above and still can't access your account, say "talk to a human" and we'll connect you with our Customer Experience team.
We can help investigate the issue and assist with any urgent account or subscription changes while your login issue is being resolved.