Here is a step-by-step guide to using our digital tax refund application :
STEP 1 : DOWNLOADING
Download the SkipTax application for free.
STEP 2 : ACCOUNT CREATION
We will ask you for your email and a password. Don't forget to validate your email by opening your inbox !
STEP 3 : VERIFICATION OF YOUR IDENTITY
Send us all the information we need to confirm your identity through the SkipTax application. We will need a photo of your passport, a selfie and proof of residence.
STEP 4 : NEW CLAIM FOR REFUND
Start a new claim from the application. To do so, you must click on the blue "New claim" button in the "Refund" section.
STEP 5 : REQUEST INVOICES IN THE NAME OF SKIPTAX
Do your shopping and ask for invoices in the name of SkipTax at the shop. This step is very important if you want to get your refund.
There is a button on the main page of the application to help you request an invoice in French ! DISNEYLAND PARIS : we have a special agreement with Disneyland so you don't need an invoice in the name fo SKIPTAX for all purchases made in the park or in stores located in Disney hotels.
STEP 6 : SEND YOUR INVOICES IN PHOTOS IN THE APPLICATION
Once you have obtained your invoices from the shops or online, you need to send them to us via our mobile app by clicking on the refund request you have previously created.
STEP 7 : COMPLETED PURCHASES? GENERATE YOUR BARCODE
Once you have completed your purchases and scanned all your invoices into the application, you must generate your barcode to be scanned at a PABLO terminal. You will also receive by email your tax-free slip to print if you need to have it stamped by customs.
STEP 8 : SCAN THE BARCODE OR HAVE THE FORM STAMPED
There are terminals called 'PABLO' which can automatically scan your barcode at most airports/railways. If you are leaving the EU through a country other than France, or if your place of departure in France does not have PABLO machines, you must print the form and have it stamped by a customs officer.
You're done! If you have successfully scanned the barcode, we will send you the refund as soon as possible, make sure you have added your refund method in the app.If you have had your tax-free form stamped, send us a photo on the app.