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X'Locker technical FAQ

Nicolas Beal avatar
Written by Nicolas Beal
Updated over 2 months ago

1. What is the X'Locker?
The X'Locker is an automated and intelligent storage unit designed for the distribution and shared management of sensitive equipment such as tools, electronic, hydraulic or pneumatic equipment.


2. What are the advantages of the X'Locker?

  • Securing equipment in a single location

  • 100% sharing for better availability

  • Reduction of immobilization costs through operational maintenance

  • Stock optimization and anticipation of needs

  • Reduction of storage space by up to 90%

  • Tracking of equipment lifecycle (calibration, maintenance)


3. What X'Locker configurations are available?
Several configurations are offered based on needs:

  • XLKR-4-1: 4 compartments

  • XLKR-4-2: 4 compartments

  • XLKR-8-1: 8 compartments

  • XLKR-8-2: 8 compartments

  • XLKR-11: 11 compartments

  • XLKR-12: 12 compartments

  • XLKR-16: 16 compartments


⚙️ Operation


4. How does the X'Locker work?

  • User identification via a personal badge

  • Equipment selection through an intuitive interface

  • Automatic opening of compartments to retrieve or return equipment

  • Ability to add comments on equipment condition upon return


5. Can the X'Locker recharge stored equipment?
Yes, it is possible to add a charging option for certain equipment.


6. How long does it take to access equipment?
Less than 10 seconds.


7. How do you install a X'Locker?
For a detailed X'Locker installation procedure, refer to: Install one or more X'Lockers | SAM OUTILLAGE


📐 Technical Specifications


8. What are the dimensions of the X'Locker?

  • Height: 2000 mm

  • Width: 760 mm

  • Depth: 740 mm


9. What is the maximum weight supported per compartment?
25 kg per compartment, with a total allowable load of up to 400 kg depending on the model.


10. What is the operating temperature range?
From -15°C to +40°C.


11. What types of connections are available?
Wi-Fi, Ethernet, 3G, and 4G.


12. How many X'Lockers can be connected to one intelligent unit?
Up to 9 X'Lockers can be connected to the same intelligent unit.


🔐 Security and Compliance


13. How is access secured?
Through identification with a company-issued personal badge.


14. Is the X'Locker compliant with specific standards?
Yes, it complies with European standards such as 2006/42/EC, EN 60335, and EN 61000.


15. What is the protection against ingress?
The X'Locker has an IP2X protection rating.


🛠️ Use and Maintenance


16. Is the touchscreen usable with gloves?
Yes, the 21.5-inch touchscreen is designed for use with gloves.


17. How do you move the X'Locker?
It is equipped with adjustable feet and can be handled using a forklift slot system.


18. What power supply is required for the X'Locker?

  • 230V – 50 Hz EU mains power if power outlets are installed

  • No power supply needed if the outlet option is not installed


19. My X'Locker is greyed out in advanced filling – what does that mean?
If your X'Locker appears greyed out in the advanced filling interface, it is not properly connected to the X'Tower.
This may be due to an indexing number issue or incorrect RJ45 cable connection.
➡️ For more information, consult: Assigning a X'Locker to a X'Tower/X'Smart


20. How do I open all X'Locker compartments?
Several options are available:

  • If connected to a X'Tower:
    Badge in, go to the "Advanced filling" tab, and click the "Open all compartments" button under your X'Locker.

  • In case of power outage:
    Open the top cover of the X'Locker. In the lower corners you will find screws—lift them to unlock all compartments.
    ⚠️ This procedure should only be performed in case of power failure.

  • Using the Kerong board:
    Remove the top plate of the X'Locker. Then use a thin object like a paperclip to press the "Test" button. All compartments will open.


🧩 Options and Customization


21. Is the X'Locker customizable?
Yes, the compartments are modular and can be configured to match specific user needs.


22. What options are available?
LED lighting, power outlets for charging, and transparent compartments for better visibility.


23. Can several X'Lockers be connected together?
Yes, up to 9 X'Lockers can be connected in a row.


📊 Services and Audit


24. Do you offer consumption audits?
Yes, a sales representative can perform an audit to assess products and optimize their management.


25. What additional services are included with the X'Locker?

  • Installation

  • Compartment configuration

  • Alert creation for equipment tracking


26. The outlets on my X'Locker are not working – what should I do?
Check the following:

  • Ensure the X'Locker’s power cord is plugged in

  • Verify that the machine's power switch (on top) is set to ON

  • Open the top of the unit using the screwdriver provided and check that the circuit breaker is correctly positioned—flip it up if needed

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