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Payments
Find the answers for payments onsite & on the app
Pricing
Why is £25 or £45 showing on my statement?
How long does it take for the pre-authorisation to return?
How can I get a VAT receipt?
My payment method won't work
What payment methods do you accept?
How do I use my promotional code?
Osprey RFID card - Discontinued
Why was only £25 captured instead of the full amount?