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How to rent a MyPop vehicle? What's included?

Here's everything you need to know to start your rental, step by step, what’s included, what’s not, and how it works.

Updated over 3 weeks ago

📅 How does a MyPop rental work?

  • Your MyPop rental starts the day you receive your vehicle.

  • It renews automatically every month (each billing period = 1 month).

  • No action is needed if you want to keep your car for another month.


🧾 How to start a rental with MyPop

🔍 Choose your vehicle

  • Go to our website

  • Browse our available vehicles and select the one that suits you

  • Log in with your phone number

  • Add the vehicle to your cart

💡 Want a car ASAP? Click on the vehicle to check its availability.


🧍 Add personal & billing information

  • Fill in your contact and billing details so we can reach you and process your rental smoothly


💰 Pay the deposit

  • Make the deposit payment shown for your selected vehicle

  • This deposit will be refunded at the end of your rental (to the same bank account)


📸 Upload driving license

  • Submit a photo or scan of your valid European driving license (must be held for at least 2 years, category B)

  • This is required to confirm your rental


📅 Schedule an appointment

If the vehicle is available, our team will contact you within 24–48 hours to arrange delivery or pickup:

  • 🚗 Pickup in Vilvoorde (free)
    Visit our office between Monday and Friday, 9 AM to 5 PM

  • 🏡 Home delivery (€139 incl. VAT)
    We deliver your car directly to you via our delivery partner


🔑 Handover & inspection

When you receive the car, we’ll go over its condition together. From the moment you drive off, the vehicle is your responsibility, just like your own car.


✅ What’s included in the price?

  • ✅ Legal insurance

  • 🔧 Vehicle maintenance

  • 🆘 Roadside assistance

  • 🚗 1,000 km per month

  • 🛡️ Full coverage (omnium) with a €1500 excess


❌ What’s not included?

  • ⛽ Fuel or electricity

  • 🅿️ Parking (even inside Poppy zones)

  • 🔑 A second key


📞 Need help?

☎️ Call us at +32 2 586 20 44
📧 Email us at mypop@poppy.be

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