✅ Want to keep the vehicle?
Your rental automatically renews every month, no action required.
Each billing period = 1 month.
❌ Want to cancel your rental?
You can cancel any time after the first month, but be sure to:
Cancel at least 14 days before your next billing date
Do it through your customer profile on the MyPop website
Ensure the vehicle is returned before the end of the current billing period
⚠️ If we receive your cancellation too late and the car isn’t returned on time, your rental will extend for one more month.
🚘 How to return the vehicle
Once your cancellation is confirmed, our team will contact you to schedule the return.
You can choose between:
Free return to Vilvoorde:
Drop off your car Monday to Friday, between 9:00 – 16:00
Home pick-up (€139 incl. VAT):
We’ll collect the car at your address on a weekday that suits you.
🔍 Vehicle return process
🧾 Inspection:
Together with our team, you’ll inspect the car.
📸 Photos & documentation:
We take photos together and both parties sign a check-in report.
💰 Deposit refund:
You’ll get your deposit back minus any of the following (if applicable):
⛽ Missing fuel (car must be returned with a full tank)
🧼 Cleaning fee (if the car needs a wash)
📈 Extra mileage
🔧 New damage (not present during pickup)
📋 Condition standards:
We use Renta’s official standards, standard across all Belgian rental companies.
Only new damage is taken into account, don’t worry about old scratches already documented during pickup.
Need help?
☎️ +32 2 586 20 44