What is it?
Jamtastic is our exciting new prize competition where you can win amazing prizes like gift cards and physical items.
Tickets start from just 20p! You can also enter for free by post.
Each competition clearly shows whether the winner will be announced live or in the app.
With fair chances, limited tickets, and easy entry, Jamtastic is a fun and simple way to take part in daily prize draws.
How do I enter?
Entering is simple!
Simply click on 'Jamtastic', which is in the bottom middle section of the home screen and you will be directed to all the prizes draws we have available during that time period.
You can then navigate your way though the various prize draws, choosing the competition you would like to enter.
Once you have selected the competition, you can click 'enter competition', where you will be prompted to enter your date of birth to confirm your age, answer a simple question and finally select the amount of entries you would like to purchase.
Once you have selected the amount of tickets, simply click on 'buy tickets' below
At this stage you will be prompted to pay by 3 options: you can pay by points, pay with bank or pay with Google/Apple pay. The choice is yours!
Once purchase is complete, you will have a confirmation of your order via email. You can keep an eye on the timer for the prize draw and ensure you get your tickets before they are sold out!
How will I know if I've won?
If you win a Jamtastic prize draw, we will contact you via email within 24 hours of the draw closing.
You do not need to be watching the auto draws or live streams to win, but if you are, you’ll see the winner announced in the JamDoughnut app!
You can also check the app at any time to see the results of past draws and whether your name has been selected.
Instant wins
Along with being entered into the draw to win the main prize, some of our competitions also give you the chance to win an “instant win” prize.
After answering the question correctly, you’ll receive a unique numbered ticket. Simply tap to reveal whether you’ve won an instant prize.
Instant win prizes may include points added to your JamDoughnut wallet or gift cards. We currently offer instant win prizes including tax-free cash prizes of up to £10,000, along with thousands of other instant win prizes across a variety of competitions.
FAQs
FAQs
If I get an instant win, am I still entered into the main prize draw?
Yes! If you win an instant win prize, you’ll still be entered into the main prize draw.
Some of our competitions feature both a main prize and instant win prizes.
If you purchase tickets and win an instant prize, your ticket remains eligible for the main prize draw for that competition.
Where is my prize?
You’ll be notified in the app once your purchase is complete, and you’ll also receive a confirmation email within 24 hours.
Prizes are manually assigned:
Bonus points are usually added within 30 minutes.
Higher-value prizes may take a little longer to process.
For voucher prizes, we’ll send you a confirmation email within 24 hours before adding the voucher to your JamDoughnut account.
If you have any questions or need support, please contact us at help@jamdoughnut.com
Can I change my mind and get a refund?
Unfortunately, all Jamtastic prizes are non-refundable once purchased through the app or via post.