IG Client Services Helpdesk

You can get support directly through the IG Markets app or via WhatsApp. We don’t currently provide support through a public website.

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Visit Our FAQs in the app to get instant answers to common questions about your account, trading, deposits, and more.

Under Support, tap Our FAQs

1. Open the IG Markets app
2. Tap your Profile (top right)
3. Under Support, tap Our FAQs

Message our team securely and get quick responses to your questions.

Scroll down and select Contact us under Support

1. Open the IG Markets app
2. Go to Profile (top right)
3. Scroll down and select Contact us under Support

Under Support, tap WhatsApp

1. Open the IG Markets app
2. Tap your Profile (top right)
3. Under Support, tap WhatsApp

Or message us directly at: +61 405 318 146 ​ You can also scan the QR code with your phone or tap the button below.

<a href="https://wa.me/message/UCZPNL54B5T7L1" rel="nofollow noopener noreferrer" target="_blank">WhatsApp</a>: <a href="https://wa.me/message/UCZPNL54B5T7L1" rel="nofollow noopener noreferrer" target="_blank">+61 405 318 146</a> ​

Our support team is available to assist with:

- Account enquiries
- Platform and app support
- Deposit and withdrawal queries
- Trading-related questions
- Technical issues

We'd love to hear from you! ​ You can share your thoughts by going to Profile &gt; Support &gt; Feedback in the app.

Please note: IG Markets Australia does not have a website. All services, account management, and support are available exclusively through the IG Markets app (available on Android and iOS) and via WhatsApp.

How Can I Contact You?

Spread bets, CFDs, and other financial instruments are complex and carry a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading these instruments. You should consider whether you understand how they work and whether you can afford to take the high risk of losing your money.

Professional clients can lose more than their deposits. All trading involves risk. The value of investments can fall as well as rise, which could result in getting back less than originally invested. Past performance is not a guarantee of future results.

IG is a trading name used by entities within the IG Group, which are regulated in their respective jurisdictions. Please refer to your region-specific help center for detailed regulatory information.

The information on this site is not intended for residents of countries where such distribution would be contrary to local law or regulation.

<a href="http://www.iggroup.com/" rel="nofollow noopener noreferrer" target="_blank">IG Group</a>|<a href="http://www.iggroup.com/corporate/careers.html" rel="nofollow noopener noreferrer" target="_blank">Careers</a>

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