IG Client Services Helpdesk

IG Markets Australia

Cryptos

What Is Withdrawal Verification in Documents?

Withdrawals

How Do I Add Funds to Start Investing?

Deposits

How to Open Your IG Cryptocurrency Account

Opening your IG Markets cryptocurrency account

Account Opening

How Do I Close My IG Markets Account?

losing your IG Markets cryptocurrency account

Account Closure

Making Your First Cryptocurrency Purchase with IG

Account Offering

What Are My Rights and Responsibilities as a Customer?

How Do I Hide or Show My Balance on the Home Screen?

How Do I Access the Activity Screen?

What Is the Difference Between “Orders” and “Transactions” in Activity?

How Do I Filter Transactions by Time Period?

How Do I Filter Transactions by Type?

How Do I Access Account Settings from the Home Screen?

How Do I Manage My Contact Preferences?

How Do I Log In to the IG Markets App?

How Do I Log Out of the IG Markets App?

What Do I Do If I’ve Lost My Phone or No Longer Have Access to My Registered Phone Number?

Information on all account administrative tasks

Account Admin

How Do I View and Manage My Portfolio?

What Is the Watchlist and How Do I Use It?

Cryptocurrency market and trading details

Product and Market Details

How Do I Place a Buy Order?

Order Types

Cryptocurrency Taxation

Where Can I Find My Statements and Other Documents?

Get your statements and learn about any tax implications

Statements and Tax

How Do I Secure My Cryptocurrency with IG and Independent Reserve?

How Do I Manage Privacy and Security Settings?

What Happens If I Enter My PIN Incorrectly?

What Risks and Regulations Should I Be Aware Of?

How do we protect your assets and account?

Account Protection

IG Markets Welcome Offers: Get up to $200 Cash Promotion

Promotions

Share Dealing

Opening your IG Markets account to invest in Share Dealing

 Account Opening

Account & Statement

Information on all account administrative tasks and statements for share dealing

Accounts & Statements

Payments

Information on Deposits, Withdrawals and Verifications for share dealing

Corporate Actions

Mandatory and Voluntary Corporate Actions for share dealing

Products & Markets

Information on market and trading details for share dealing

Product and market details 

Orders & Execution

What types of orders are available for share dealing

Platform & Tools

Information on platform & tools details for share dealing

How Can I Contact You?

How do I make a complaint about IG Markets services?

Contact Us

Spread bets, CFDs, and other financial instruments are complex and carry a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading these instruments. You should consider whether you understand how they work and whether you can afford to take the high risk of losing your money.

Professional clients can lose more than their deposits. All trading involves risk. The value of investments can fall as well as rise, which could result in getting back less than originally invested. Past performance is not a guarantee of future results.

IG is a trading name used by entities within the IG Group, which are regulated in their respective jurisdictions. Please refer to your region-specific help center for detailed regulatory information.

The information on this site is not intended for residents of countries where such distribution would be contrary to local law or regulation.

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