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Why am I asked for a bank statement when withdrawing funds?

Verifications

For security purposes, you may be prompted to verify your bank account before processing certain withdrawals.


​When bank statement verification is required:

  • First withdrawal to a new bank account

  • Withdrawals after extended period of inactivity

  • Large withdrawal amounts (based on your account history)

  • Random security checks to protect your funds

  • When withdrawing to a different account than your deposit source

How to complete withdrawal verification:

  1. Open the IG Markets app

  2. Navigate to Portfolio → Withdraw

  3. Click "Upload Statements to Verify" when prompted

  4. Upload your bank statement

Your bank statement must show:

  • Your full legal name (matching your IG account)

  • Your bank account number

  • Your bank name and logo

What happens next:

  • Verification typically completes within minutes for clear documents

  • You'll be able to see the result of verification once it has been approved

  • Future withdrawals to the same bank account won't require re-verification

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