Your council, school, or charity decides how often your vouchers are sent, and they can tell you when your next one is coming. Huggg is the platform they use to send them.
Who to ask
Contact the organisation supporting you, for example your council's welfare team, your child's school, or the charity helping you. They can tell you:
How often vouchers are being issued
Whether you're on the list to receive them
When the next one is scheduled
If you're not sure who to contact, start with the organisation that told you to expect a voucher.
Still need help?
Email us at support@huggg.me and we'll do our best to assist.
If you're worried about money, MoneyHelper (moneyhelper.org.uk) and Citizens Advice (citizensadvice.org.uk) offer free, independent help.