1. First Login (Account Creation)
When logging in for the first time, follow these steps:
Initial Login
Enter your email and password via the login form.
Create Your PIN (6 Digits)
If you don’t have a PIN yet, a text message containing a link will be sent to set it up.
Click the link and define a 6-digit PIN.
Set Up Your Phone for OTPs (Authentication Codes)
Once your PIN is set, you will receive another SMS with a 6-digit code.
Enter this code to complete the OTP setup for your phone.
2. Subsequent Logins
PIN Request
During each login, enter your 6-digit PIN to access your account.
Reconnection After Prolonged Inactivity
If you haven’t accessed the app for several hours, you will be automatically logged out for security reasons.
You will need to log in again using your email and password.
Frequently Asked Questions
What if I forget my PIN?
Click "Forgot PIN" in the app.
You will receive an SMS with a link to create a new PIN.
What if I don’t receive the SMS to set up my PIN?
Verify that your phone number is correctly saved in your account.
If the issue persists, contact our support team.
Why do I need to log in again after a few hours of inactivity?
This measure ensures the security of your account and sensitive data.