To fund your Hero account, you simply need to make a bank transfer from your bank.
Steps to follow:
Add your Hero account as a beneficiary in your bank.
To find your Hero IBAN:
On the web dashboard: Go to the Settings of the relevant account.
On the mobile app: Go to the Account Settings section.
Specify the amount you wish to transfer to your Hero account.
Confirm the operation from your bank.
If your bank supports instant transfers, your Hero account will be credited within a few minutes.
What are the processing times for the transfer?
Instant transfer: Your Hero account will be credited within a few minutes.
Standard transfer: The credit takes 2 to 3 business days, depending on your bank's processing times.
What if I use other Hero products?
If you have activated products such as online payment processing, the collected funds will be automatically credited to your main Hero account.
You don’t need to do anything—everything is managed automatically for you!