To receive customer requests only when you are actually available, you can set your working times in the Helpling Partner App. This helps you stay in control of your schedule and avoid unnecessary cancellations.
Why should I set my availability?
When you set your availability, you only get offers from customers when you are free to work. This helps you:
Plan your work better
Balance work and personal life
Avoid cancellations and cancellation fees
If your availability is set and the customer’s request matches your profile, the customer will see your profile in the app. They can read your reviews and choose you for the job.
What can I set?
You can choose:
What days of the week you want to work
What time you want to start and stop working each day
You can turn off full days if you are not available
Click here to learn what to do if you go on holiday or need to take a break for any other reason.
How do I set my availability?
Follow these steps in the Helpling Partner App:
Open the app and tap on "More" in the menu
Scroll down to "My Availability"
Tap on "Set Availability"
Use the sliders to choose the earliest and latest time you want to work
Tap on "Submit" to save
💡 Tip: Keep your availability up to date. This helps avoid missunderstandings and cancellations.
