You may be able to change the delivery address for a Huel order after placing your Huel order, depending on the Huel order status. This article applies to customers in the United States.
When a Huel delivery address can be changed
Address changes for your Huel order may be possible before your Huel order is picked and packed
Once your Huel order has shipped, address updates for your Huel order are limited and depend on the delivery carrier handling your Huel order
If your Huel order has already shipped
Use the delivery carrier's tracking link or app to check if address changes are available for your Huel order
Address changes to your Huel order typically work best for small local adjustments (for example: apartment number or delivery instructions)
If a larger address change is needed for your Huel order
Have your Huel order number ready
Confirm the correct delivery address for your Huel order
Share your address change request with Huel support as soon as possible
Huel support can check whether the delivery address for your Huel order can still be updated before your Huel order ships.
Important information about Huel delivery address changes
Once your Huel order is out for delivery, address changes for your Huel order are no longer possible
If incorrect delivery details are provided when placing your Huel order and your parcel is delivered to the wrong address, recovery of your parcel cannot be guaranteed by Huel
For more details, refer to the Huel delivery information page.
If you need help, say the word and we'll connect you with a Huel specialist.