You may be able to change the delivery address for a Huel order after placing it, depending on the order status. This article applies to customers in the United States.
When a Huel delivery address can be changed:
Address changes may be possible before the Huel order is picked and packed.
Once the Huel order has shipped, address updates are limited and depend on the delivery carrier.
If the Huel order has already shipped:
Use the delivery carrier’s tracking link or app to check if address changes are available.
Address changes typically work best for small local adjustments (for example: apartment number or delivery instructions).
If a larger address change is needed:
Have the Huel order number ready.
Confirm the correct delivery address.
Share the request with Huel support as soon as possible.
Huel support can check whether the address can still be updated before shipment.
Important information about Huel delivery address changes:
Once a Huel order is out for delivery, address changes are no longer possible.
If incorrect delivery details are provided and the parcel is delivered to the wrong address, recovery of the package cannot be guaranteed.
For more details, refer to the Huel delivery information page.
If you need help, say the word and we’ll connect you with a specialist.