You may be able to change the delivery address for your Huel order after placing it, depending on the order status. This article applies to customers in the United States.
When a Huel delivery address can be changed
Address changes may be possible before your Huel order is picked and packed
Once your Huel order has shipped, address updates are limited and depend on the delivery carrier handling your Huel order
If your Huel order has already shipped
Use the delivery carrier's tracking link or app to check if address changes are available for your Huel order
Address changes typically work best for small local adjustments (for example: apartment number or delivery instructions)
If a larger address change is needed
Have your Huel order number ready
Confirm the correct delivery address for your Huel order
Say "talk to a human" and share your address change request with the Huel team as soon as possible
Huel support can check whether the delivery address for your Huel order can still be updated before it ships.
Important information about Huel delivery address changes
Once your Huel order is out for delivery, address changes are no longer possible
If incorrect delivery details were provided when placing your Huel order and your parcel is delivered to the wrong address, recovery of your parcel cannot be guaranteed by Huel
Need further help? Say "talk to a human" and our team will point you in the right direction.