Our fulfilment team works quickly to get orders picked and packed, which means it’s often not possible to edit an order once it’s been placed.
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What you can do
• If your order has only just been placed, contact us at us@help.huel.comas soon as possible and we’ll try to catch it before it ships.
• In some cases, we may be able to help with small changes such as flavor swaps or product edits, but this isn’t guaranteed once the order is in processing.
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If your order has already shipped
• Unfortunately, we can’t make any changes at that stage.
• You may still be able to arrange a return once the parcel arrives (see our Returns policy).
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Tip
• For subscriptions, you can freely edit your items, flavors, and delivery dates under My Subscriptions > Manage Subscription before your next renewal.
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👉 Log in to manage your orders or subscription here: Huel Account Login