This release delivers a significant step forward for DepenSys, strengthening staffing insight, financial transparency, compliance evidence, and usability. The updates focus on helping providers clearly understand what care is needed, how it is staffed, and what it costs, while making it easier to evidence decisions to regulators.
Summary
This release significantly strengthens DepenSys as a care demand, staffing, and cost intelligence platform:
More flexible staffing models.
Clear financial insight tied directly to resident need.
Stronger audit trails and compliance evidence.
Improved visual clarity for managers and regional teams.
1. Staff History & Compliance Evidence
Full User Guide - https://intercom-help.eu/depensys/en/articles/529938-staff-history-in-depensys-coming-soon-27-01-26
DepenSys now retains a full history of shift changes.
What’s improved
Auditable record of staffing changes over time
Visual trends showing how staffing evolves with dependency
Clear identification of coverage gaps or risks
Why it matters
Demonstrates proactive, responsive staffing
Supports CQC Safe and Well-led requirements
Strengthens inspection-ready evidence
2. Staff Grades & Care Cost Visibility
Full User Guide - https://intercom-help.eu/depensys/en/articles/529943-staff-grades-limit-increased-hourly-rates-added-coming-soon-27-01-26
This release significantly improves how staffing roles and costs are modelled.
What’s improved
Staff grades increased from 5 to 10
Hourly rates added to staff grades
Automatic calculation of care costs based on resident needs and skill mix
Why it matters
Clear visibility of the true cost of care
Better budgeting and sustainability planning
Stronger evidence for funding and fee discussions
3. Home Units – Staff Allocation Improvements
Full User Guide - https://intercom-help.eu/depensys/en/articles/529945-home-units-staff-allocation-improvements-coming-soon-27-01-26
DepenSys now supports two ways to allocate staff to units.
What’s improved
Allocate staff by people or by hours worked
Toggle between views at any time with automatic recalculation
Why it matters
Easier management of shared staff across units
Clearer, more intuitive staffing setup
Greater confidence that staffing reflects reality
4. Advanced Dashboards & Insights
Full User Guide - https://intercom-help.eu/depensys/en/articles/529949-advanced-dashboards-insights-coming-soon-27-01-26
DepenSys introduces enhanced dashboards that make it easier to understand staffing demand, coverage, and trends across the home.
What’s improved
Clear visual comparison of required care hours vs actual staffing
Improved insight across home, unit, shift, and resident views
Trend-based dashboards that highlight risks and changes over time
Why it matters
Faster, more confident staffing decisions
Clear evidence of how staffing aligns to resident needs
Stronger inspection and governance conversations