1. How long is the warranty period for Wingtra products?
The warranty period for Wingtra products typically lasts for 12 months from the date of purchase.
2. What does the Wingtra warranty cover?
The Wingtra warranty covers manufacturing defects and malfunctions that occur during normal use of the product. It includes repair or replacement of faulty parts or the entire product, at Wingtra's discretion.
3. Are accidental damages covered under the Wingtra warranty?
No, accidental damages, such as crashes or water damage, are not covered under the standard warranty. Wingtra offers optional warranty extensions or insurance plans that cover accidental damages.
4. How do I claim warranty service for my Wingtra product?
To claim warranty service, you need to contact Wingtra Support or your authorised Wingtra dealer. They will guide you through the process and may require proof of purchase and details about the issue
5. Can I have my Wingtra product repaired or serviced by a third-party provider without voiding the warranty?
Wingtra recommends having repairs or services performed by authorised Wingtra service centres or technicians. Unauthorised repairs or modifications can void the warranty.
6. What happens if my Wingtra product is out of warranty?
If your Wingtra product is out of warranty, you can still seek repair services from Wingtra or authorised service centres, but it will be at your own expense.
7. Is the Wingtra warranty transferable if I sell or transfer ownership of the product?
Yes, the Wingtra warranty is transferable to the new owner as long as the original proof of purchase and warranty documentation are provided.
8. Does the Wingtra warranty cover software-related issues?
Yes, the Wingtra warranty covers software-related issues that affect the product's performance or functionality.
9. Are Wingtra batteries and accessories covered under the warranty?
Wingtra batteries and accessories typically have a shorter warranty period compared to the main product. Refer to the specific warranty documentation for detailed information.
10. What actions could void the warranty for my Wingtra product?
Actions that could void the warranty include unauthorised repairs or modifications, using the product in a manner not intended by Wingtra, and not following safety guidelines and regulations.