1. How long is the warranty period for Flyability products?
The warranty period for Flyability products typically lasts for 12 months from the date of purchase.
2. What does the Flyability warranty cover?
The Flyability warranty covers manufacturing defects and malfunctions that occur during normal use of the product. It includes repair or replacement of faulty parts or the entire product, at Flyability's discretion.
3. Are accidental damages covered under the Flyability warranty?
No, accidental damages, such as crashes or water damage, are not covered under the standard warranty. Flyability offers optional warranty extensions or insurance plans that cover accidental damages.
4. How do I claim warranty service for my Flyability product?
To claim warranty service, you need to contact Flyability Support or your authorised Flyability dealer. They will guide you through the process and may require proof of purchase and details about the issue.
5. Can I have my Flyability product repaired or serviced by a third-party provider without voiding the warranty?
Flyability recommends having repairs or services performed by authorised Flyability service centres or technicians. Unauthorised repairs or modifications can void the warranty.
6. What happens if my Flyability product is out of warranty?
If your Flyability product is out of warranty, you can still seek repair services from Flyability or authorized service centres, but it will be at your own expense.
7. Is the Flyability warranty transferable if I sell or transfer ownership of the product?
Yes, the Flyability warranty is transferable to the new owner as long as the original proof of purchase and warranty documentation are provided.
8. Does the Flyability warranty cover software-related issues?
Yes, the Flyability warranty covers software-related issues that affect the product's performance or functionality.
9. Are Flyability batteries and accessories covered under the warranty?
Flyability batteries and accessories typically have a shorter warranty period compared to the main product. Refer to the specific warranty documentation for detailed information.
10. What actions could void the warranty for my Flyability product?
Actions that could void the warranty include unauthorised repairs or modifications, using the product in a manner not intended by Flyability, and not following safety guidelines and regulations.