1. How long is the warranty period for Parrot products?
The warranty period for Parrot products varies depending on the specific product and region. It typically ranges from 12 to 24 months.
2. What does the Parrot warranty cover?
The Parrot warranty covers manufacturing defects and malfunctions that occur during normal use of the product. It includes repair or replacement of faulty parts or the entire product, at Parrot's discretion.
3. Are accidental damages covered under the Parrot warranty?
No, accidental damages, such as crashes or water damage, are not covered under the standard warranty. Parrot offers optional warranty extensions or insurance plans that cover accidental damages.
4. How do I claim warranty service for my Parrot product?
To claim warranty service, you need to contact Parrot Customer Support or visit an authorised service centre. They will guide you through the process and may require proof of purchase and details about the issue.
5. Can I have my Parrot product repaired or serviced by a third-party provider without voiding the warranty?
Parrot recommends having repairs or services performed by authorized Parrot service centres or technicians. Unauthorised repairs or modifications can void the warranty.
6. What happens if my Parrot product is out of warranty?
If your Parrot product is out of warranty, you can still seek repair services from Parrot or authorised service centres, but it will be at your own expense.
7. Is the Parrot warranty transferable if I sell or transfer ownership of the product?
Yes, the Parrot warranty is transferable to the new owner as long as the original proof of purchase and warranty documentation are provided.
8. Does the Parrot warranty cover software-related issues?
Yes, the Parrot warranty covers software-related issues that affect the product's performance or functionality.
9. Are Parrot batteries and accessories covered under the warranty?
Parrot batteries and accessories typically have a shorter warranty period compared to the main product. Refer to the specific warranty documentation for detailed information.
10. What actions could void the warranty for my Parrot product?
Actions that could void the warranty include unauthorised repairs or modifications, using the product in a manner not intended by Parrot, and not following safety guidelines and regulations.