Skip to main content

Does Coinmetro Offer Support Over the Phone?

Sophie avatar
Written by Sophie
Updated this week

Unfortunately, telephone support is not currently available on Coinmetro. However, please be assured that our dedicated Customer Support team is on hand to answer your queries either via live chat or by email at hello@coinmetro.com.

πŸ’¬ How to Contact Us on Live Chat

πŸ“± On the Mobile App

  1. From the Home screen, tap on the Menu (the 3 lines) icon at the top left of the screen

  2. Tap "Contact Support". From here, you can start a chat with our customer support agents.

πŸ’» On a Web Browser

  1. From your Dashboard, or any page on https://go.coinmetro.com/, click on the orange chat widget on the bottom right. From here, you'll be able to speak to our customer support team.

βœ‰οΈ How to Contact Us by Email

Just send an email to hello@coinmetro.com describing your issue, and we'll get back to you as soon as we can.

Did this answer your question?