For USD Domestic Wire withdrawals, we kindly ask that you allow two full business days for your withdrawal to arrive before contacting support. Banking cut-off times, weekends, and holidays can affect how long it takes for funds to go from our banking partner to your bank. If your funds have not arrived after two full business days, please contact your bank. If your bank is unable to locate the funds, please contact our support team.

Please check your emails. As Coinmetro is a secure and regulated exchange, sometimes our team will reach out to users for additional verification checks before processing your withdrawal

Please check if your bank has rejected the funds. Sometimes, banks can reject your funds without your knowledge. This could be for various reasons; for example, they may not support transactions from cryptocurrency exchanges

Please ensure the name on your Coinmetro account matches the name of your bank account. Withdrawals to third parties will be rejected and returned to your Coinmetro account.

Ensure that your account is fully verified. You can check the status of your verification by clicking the link below.