The Master Profile now shows a guest's consent status in a single table. You can see whether a guest has opted in or out, per channel, without opening another screen.
What the consent overview shows
The table lists every consent held for a guest in Bookboost and its current status, per channel (for example email, SMS, and WhatsApp). It updates as consents change, so the status you see is the latest one. For what each status means, see Understanding Guest Consent Statuses in Bookboost.
Where to find it
There is nothing to switch on. Open a guest's Master Profile and the consent table is on the profile. To open a Master Profile, see Master Profile.
What you can do with it
Check marketing consent before you send. Confirm a guest has opted in before sending a promotional message.
Handle a data privacy request. Review a guest's consent record in one place during a GDPR or data privacy review.
Confirm consent before automating. Check a guest's status before adding them to a journey or campaign.
Known limitations
Only consents held in Bookboost are shown. A consent stored only in a third-party PMS, and not synced to Bookboost, does not appear.
The table is read-only. To change a guest's consent, use the consent management flow, not the Master Profile. See Consent Management Essentials.
Common questions
What do the statuses mean?
See Understanding Guest Consent Statuses in Bookboost.
Getting help
Open Talk to Us in the left menu, or email support@bookboost.io.