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Requesting new metrics, data, or schema changes

The three routes for getting more out of Insights when it doesn't show what you need today.

If Insights does not show what you need today, there are three routes depending on what is missing.

You want a custom view of existing data

You can do this yourself. The Custom Dashboard Builder lets Creator Seats build dashboards from any data already in Insights. See Building a custom dashboard and Creating custom tiles.

You want a metric or breakdown that does not exist yet

Raise it with your Account Manager. New metrics and dimensions are added to the roadmap and may be prioritised depending on the request.

When raising the request, include:

  • A short description of what you want to measure.

  • The decision it will help you make.

  • The current workaround you are using.

The decision context matters. The same metric can be built different ways depending on what you are trying to decide.

You want data from a system that is not in Bookboost

Bookboost Insights holds data relevant to Bookboost only. If you want to explore integration possibilities with other systems, contact your Account Manager.

Beta feedback

Insights is in closed beta and feedback is tracked actively. Anything you flag during beta has a good chance of influencing the next iteration.

Need help?

Contact us through the Talk to Us option on the left menu in the platform, or email support@bookboost.io.

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