The Reservations Dashboard tracks occupancy and revenue across your portfolio. It gives GMs and revenue managers a single, always-current view of performance without manual extracts from the PMS. Figures are based on stay date.
Filtering the dashboard
A filter bar at the top controls every tile on the dashboard:
Property — focus on a single property or see the whole portfolio.
Convert to Currency — display all monetary figures in your chosen currency (e.g. EUR, GBP, USD, SEK).
Stay Date — set the period under review (for example, the past month).
Compare to — choose a comparison period (e.g. Previous Period) to show change over time.
Audience Name — filter to a specific audience/segment.
Headline metrics (KPI tiles)
Across the top, four KPI tiles summarise the period, each showing the value plus the change against your comparison period:
Total Gross Revenue
Average Daily Rate (ADR)
Average Length of Stay (ALOS)
Adjusted Occupancy (%)
AI summary
A written summary at the top of the dashboard describes the period's headline movements in plain language. It is generated by AI — verify anything important against the tiles before acting on it. Note that the summary runs on a capped number of rows, so on large datasets the totals it cites may be understated.
The tiles in detail
Revenue metrics by Audience — a table by property and audience showing ADR, Total Gross Revenue, Average Lead Time, and ALOS.
Occupancy % — Occupancy % and Rooms Occupied plotted over the stay-date range.
Lead time by Audience — Average Lead Time, ranked by audience.
ALOS by Audience — Average Length of Stay, ranked by audience.
Guest Returners vs Non-Returners — first-timer and returner counts, plus the returner percentage over time.
Returning Guest Inventory Patterns — an AI tile highlighting room-type loyalty among returning guests.
What "adjusted occupancy" means
Adjusted occupancy is rooms occupied divided by bookable capacity. Bookable capacity excludes out-of-order and offline inventory, so the figure reflects operational performance rather than total room count.
Use adjusted occupancy when reviewing a property with rooms taken out of inventory (refurbishment, maintenance).
Use straight occupancy when comparing against industry benchmarks.
Known limitation: Shiji and Clock PMS
Shiji and Clock PMS do not store space availability data. On these systems, adjusted occupancy is not available. All other reservation metrics work as normal.
Best for
General Managers and revenue managers.
Need help?
Contact us through the Talk to Us option on the left menu in the platform, or email support@bookboost.io.