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Available Mews tokens for campaigns

The Mews data tokens you can use to personalise campaigns and messages.

Introduction

Tokens let you drop live Mews data into any campaign or message, so each guest sees their own reservation details, name, and room information. This article lists the Mews tokens available in Bookboost, grouped by category.

How tokens work

Add a token where you want the live value to appear, for example {{user.first_name}} in a greeting. When the message sends, Bookboost replaces the token with that guest's data from Mews. More than 50 tokens are available.

Reservation details

  • reservation.booking_reference

  • reservation.channel_category

  • reservation.market_category

  • reservation.number_of_adults

  • reservation.nights

  • reservation.balance

  • reservation.currency

  • reservation.total_gross_amount

  • reservation.subtotal

  • reservation.number_of_children

  • reservation.total_tax

  • reservation.start

  • reservation.end

  • reservation.arrival_date_time

  • reservation.departure_date_time

  • reservation.status

  • reservation.product_list

  • reservation.uuid

  • reservation.created_at_in_pms

  • reservation.booker_requests

  • reservation.channel_segment

Guest information

  • user.full_name

  • user.salutation

  • user.first_name

  • user.last_name

  • user.email

  • user.phone

  • mews.checkin_link_primary_guest

Reservation set (group booking)

  • reservation_set.reference

  • reservation_set.start

  • reservation_set.end

  • reservation_set.number_of_rooms

Rate plan information

  • rate_plan.name

  • rate_plan.code

Channel manager information

  • channel_manager.channel_manager_name

  • channel_manager.channel_manager_number

  • channel_manager.channel_manager_group_number

  • channel_manager.channel_number

Room information

  • space.name

  • space.number

  • space.floor

  • room.access_token

Room type information

  • space_type.name

  • space_type.code

  • space_type.description

Additional identifiers

  • connector.connector_reservation_id

  • reservation_set_connector.connector_reservation_set_id

  • company.name

  • reservation_gates.access_tokens

  • user_integration_mews.connector_user_id

Configuration and Setup

No setup is required to use these tokens once the Mews integration is active. The one exception is the online check-in link token mews.checkin_link_primary_guest, which the Bookboost product integrations team enables for you. See What the Mews integration does for how online check-in works.

Support

Please contact us through the 'Talk to Us' option on the left menu in the platform, or through the Bookboost Support email at support@bookboost.io if you have questions or need additional support.

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