Cognician Support

FAQs

What is Activate?

What is included in Pluto?

How is my data managed and protected?

About Activate

How do I log in?

How do I recover my password?

How can I update my profile?

Why can’t my organization name be used?

How do I update my organization?

Login, profile management, organization management

Getting Started

How do I create a program?

What can I include in my program?

Can I edit an existing program?

Creating a Program

How do I create my audience?

What communications can I send to my audience?

How do I share my program with my audience?

How do I remove audience access to my program?

Can I change deployment details after launch?

Audience creation and deployment management

Deploying a Program

How do I know people are using my program?

What user-generated information can I see?

What if no one is using my program?

Activity feed, deployment analytics, troubleshooting

Monitoring Your Deployment

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