Frequently Asked Questions
Frequently Asked Questions
By Sue and 1 other2 authors24 articles
- How do I book my learner for an exam series following registration?
- Can I book a learner for an exam series if the booking window has closed?
- How many exam sittings are included in the registration fee?
- This exam clashes with another set time and date. Can we reschedule it?
- Where can I find the examination timetable for confirmation of exam times and dates?
- How far in advance should I expect to receive my paper-based exams?
- My paper-based exams haven’t arrived, what do I do?
- My paper-based exams have arrived damaged, what do I do?
- How is the confidentiality of exam materials maintained during distribution and administration?
- How do I return completed exam materials to ensure confidentiality and integrity?
- What measures are in place to prevent cheating or unauthorised access to exam materials during administration?
- My learner has arrived late. Can they still sit the examination?
- Is this examination invigilated or supervised?
- There was a disruption during the exam - can we apply for extra time?
- Can learners leave when they have finished, or do they have to stay until the end of the scheduled time?
- When and how are exam series results released?
- If a learner doesn’t pass an exam series examination, when can they re-sit and is there a limit to the number of resits available?
- How do I find out what the grade boundaries are for an examination within a particular exam series?
- Will there be a Chief Examiner Report once results are released?
- Are there additional resources to support learners in their preparation for examinations, and if so where can I find?
- How can I request an extension for an examination in case of extenuating circumstances?
- Are there any specific policies or procedures that learners or providers need to follow during assessments?
- Downloading an Exam Series Results Slip
- Accepting a Learners Exam Series Result