If you're having trouble at checkout, here are some quick steps to try:
1. Clear your browser
Clear cache and cookies in your browser settings.
Try opening checkout in an incognito/private window.
2. Switch browser or device
We recommend the latest versions of Chrome, Firefox, Safari, or Edge.
If you're on mobile and having issues, try using a desktop.
3. Disable VPNs or ad blockers
These can sometimes interfere with checkout.
4. Check your payment method
Make sure your card details are correct and your billing address matches your bank.
Try an alternative method such as PayPal, Apple Pay, or Google Pay.
Still having issues?
Contact us through chat with:
A screenshot of the error
The browser and device you're using
The payment method you tried
Our team will investigate and help you complete your order.