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Update my Communication Preferences?

"Update your Huel communication preferences to manage marketing emails, post, and WhatsApp updates. Order update emails are mandatory and cannot be turned off. Changes can be made anytime in the Contact Preferences section of your Huel account."

Written by Jamie Forbes

You can manage what communications you receive from Huel β€” including marketing emails, post, and WhatsApp updates β€” by updating your Contact Preferences in your Huel account.


How to update your Contact Preferences

  1. Log into your Huel account

  2. Go to Contact Preferences

  3. Under Order updates, note that email notifications are fixed and cannot be turned off

  4. Under Marketing updates, check or uncheck any of the following to suit your preferences:

    • Email

    • Post

    • WhatsApp (requires a phone number saved in the My details tab)

  5. Click Save preferences


Important things to know

  • You'll always receive transactional emails (such as order confirmations and shipping updates) regardless of your marketing preferences β€” these cannot be turned off

  • If you unsubscribe using the link at the bottom of a Huel marketing email, your Contact Preferences will also update automatically

  • You can opt back in at any time by re-selecting your preferences in Contact Preferences within your Huel account



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