Help with your ride

12 articles in this collection
Written by Michael and Kornelija

All Rides

I can't end my ride.

Do you receive an error message that you’re not in a parking zone?

Written by Kornelija
Updated over a week ago

I forgot to end my ride.

Written by Kornelija
Updated over a week ago

I paused my ride and I can’t resume it.

Written by Kornelija
Updated over a week ago

The GPS is showing the wrong location.

Written by Kornelija
Updated over a week ago

Why did my vehicle slowed down?

Written by Kornelija
Updated over a week ago

How can I cancel the reservation?

Written by Kornelija
Updated over a week ago

My ride won't end because the helmet is not detected.

Written by Kornelija
Updated over a week ago

E-Mopeds

How do I start an e-moped ride?

Written by Kornelija
Updated over a week ago

The trunk of the e-moped is not opening.

Written by Michael
Updated over a week ago

There is no helmet in the trunk of the e-moped.

Written by Kornelija
Updated over a week ago

Do I need to wear a helmet?

Written by Michael
Updated over a week ago

I see the orange warning sign on the e-moped dashboard.

Written by Michael
Updated over a week ago