If you paused your vehicle and are not able to restart your ride, please try one of those steps:
1. Make sure that your internet connection is stable.
2. Re-open the app.
3. Press on the resume button on more time.
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If you are still unable to resume the ride, please contact us and we will be able to help.
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To start a chat via app:
1. Click on the menu icon at the top left hand corner.
2. Click on the Help and safety drawer, then on the Help center.
3. Click on Send us a message.