You may need to re-assess a skill level to reflect changes in an employee's abilities.
When to Re-Assess a Skill Level
You can re-assess a skill level for any skill with the status Approved. This allows you to adjust an employee's skill level after they have reached the required level.
You may need to:
Set the skill level higher: If an employee's abilities are now higher than the required level and you want to reflect this in their skills matrix
Set the skill level lower: If an employee's abilities have declined below the required level and they need to review the learning materials again
💡Note: If you would like to adjust a skill with the status 'In progress' or 'Approval needed', follow the steps for assessing a skill.
Re-Assessing a Skill Level
Click Smart Skills in the main menu
Click on the team name to open the Skills Matrix
Click on a name to view their details
Find the skills that are Approved
Click on the arrow next to the skill you would like to re-assess
Review the Skill Details (Current Level, Approval By, Approval Date, & Expiration Date if applicable)
Click on the drop-down arrow to Set New Level
Optional: Add comments in the feedback section
Click RE-ASSESS to save the new skill level
🔔 The individual will receive a notification with their updated skill level
👣 Follow the step-by-step instructions in SwipeGuide