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๐Ÿ“„ Contracts FAQ โ€“ SAM Tool Supervisor (STS)

Nicolas Beal avatar
Written by Nicolas Beal
Updated this week

๐Ÿ”น What are contracts used for?

Contracts in the Sam Tool Supervisor (STS) allow customers to manage their equipment and related services in a centralized and efficient way.
They enable:

  • Tracking of container assignments

  • Management of warranties, user licenses, and SIM cards

  • Ensuring optimal tool usage

  • Enabling proactive maintenance

Automatic expiration notifications help plan renewals and reduce service interruptions.

โœ… In short: these contracts enhance transparency, organization, and operational continuity for clients.


๐Ÿ”น Will I receive a contract expiration notification?

Yes.
The Sam Tool Supervisor (STS) from SAM Outillage sends automatic notifications to alert you when your contracts are nearing expiration.

๐Ÿ•’ These alerts are sent:

  • 6 months before expiration

  • 3 months before expiration

You can then take timely action.


๐Ÿ”น When will I be notified about contract expiration?

The Sam Tool Supervisor (STS) from SAM Outillage automatically sends two alerts:

  • One 6 months before the contract ends

  • Another 3 months before the contract ends

๐Ÿ“ฌ This gives you time to plan for renewal without disruption.


๐Ÿ”น How do I extend my container contract?

To extend a container contract, please refer to the following guide:
๐Ÿ‘‰ Extending a Container Contract | SAM OUTILLAGE Help Center

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