๐น What are contracts used for?
Contracts in the Sam Tool Supervisor (STS) allow customers to manage their equipment and related services in a centralized and efficient way.
They enable:
Tracking of container assignments
Management of warranties, user licenses, and SIM cards
Ensuring optimal tool usage
Enabling proactive maintenance
Automatic expiration notifications help plan renewals and reduce service interruptions.
โ In short: these contracts enhance transparency, organization, and operational continuity for clients.
๐น Will I receive a contract expiration notification?
Yes.
The Sam Tool Supervisor (STS) from SAM Outillage sends automatic notifications to alert you when your contracts are nearing expiration.
๐ These alerts are sent:
6 months before expiration
3 months before expiration
You can then take timely action.
๐น When will I be notified about contract expiration?
The Sam Tool Supervisor (STS) from SAM Outillage automatically sends two alerts:
One 6 months before the contract ends
Another 3 months before the contract ends
๐ฌ This gives you time to plan for renewal without disruption.
๐น How do I extend my container contract?
To extend a container contract, please refer to the following guide:
๐ Extending a Container Contract | SAM OUTILLAGE Help Center