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📄 Contracts FAQ – SAM Tool Supervisor (STS)

Nicolas Beal avatar
Written by Nicolas Beal
Updated over 3 months ago

🔹 What are contracts used for?

Contracts in the Sam Tool Supervisor (STS) allow customers to manage their equipment and related services in a centralized and efficient way.
They enable:

  • Tracking of container assignments

  • Management of warranties, user licenses, and SIM cards

  • Ensuring optimal tool usage

  • Enabling proactive maintenance

Automatic expiration notifications help plan renewals and reduce service interruptions.

✅ In short: these contracts enhance transparency, organization, and operational continuity for clients.


🔹 Will I receive a contract expiration notification?

Yes.
The Sam Tool Supervisor (STS) from SAM Outillage sends automatic notifications to alert you when your contracts are nearing expiration.

🕒 These alerts are sent:

  • 6 months before expiration

  • 3 months before expiration

You can then take timely action.


🔹 When will I be notified about contract expiration?

The Sam Tool Supervisor (STS) from SAM Outillage automatically sends two alerts:

  • One 6 months before the contract ends

  • Another 3 months before the contract ends

📬 This gives you time to plan for renewal without disruption.


🔹 How do I extend my container contract?

To extend a container contract, please refer to the following guide:
👉 Extending a Container Contract | SAM OUTILLAGE Help Center

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