SameSystem responsiveness is dependent on browser and internet connection. In this article we will go through how to troubleshoot a slow or unstable connection
Speedtest
To test the connection we will use a 3rd party service called Speedtest.net.
To begin with head over to the website by clicking the button below
Once there, you should see something in the lines of this. Go ahead and press Go
The speedtest will now run for a few seconds. Allow it to complete it's course completely. Then it's done you need to share the link or a screenshot of the results. Nothing personal is shared with us, only details about your connection.
How to share the result
Simply press results in the top left of the speedtest, and copy the URL. Send this to the support representative which is handling your case.
Note you can also take a screenshot of the result and paste in the messenger
Important information
Depending on your organization internet policy it might be that you don't have access to the website. In that case, contact your IT department to get help with troubleshooting your connection.
Thanks for taking the time to help us troubleshoot why your experience is not optimal 🎉