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4. Best Practices for Collecting Leads with Replay

Lead Capture lets you turn video views into leads directly from your Replay pages. Beyond the setup, here are practical tips to make sure you’re not just collecting data, but generating high-quality leads that actually move your business forward.

Updated over 2 months ago

1. Choose the right content to gate

  • Use Lead Capture on webinars, tutorials, or customer case studies - videos that deliver real value.

  • Don’t gate every video - leave some open to build trust and awareness.

2. Keep the form short and simple

  • Stick to the essential fields you really need (usually Name + Email).

  • Only add fields like Phone, Company, or Job Title if they’re critical for your sales process.

  • Fewer fields = higher completion rates and more leads.

3. Write clear and friendly microcopy

  • Make sure your Form Title and Description highlight the benefit:
    “Fill in your details to unlock expert insights from this webinar.”

  • Customize the Submit button to feel engaging: “Unlock Video” or “Continue Watching.”

4. Align design with your brand

  • The button color automatically follows your brand settings - make sure your Replay branding is consistent.

  • A form that looks like part of your brand builds credibility and trust.

5. Use chapters strategically

  • Gate the most valuable section of your video by locking from a specific chapter.

  • This creates curiosity and keeps viewers motivated to complete the form.

6. Follow up on leads quickly

  • Export your leads regularly (CSV) or integrate with your CRM/email tools.

  • Reach out within 24–48 hours for the highest conversion rates.

  • Use personal, value-driven outreach instead of generic sales messages.

7. Measure and optimize

  • Use Analytics to track completion rates.

  • If drop-off is high, test shorter forms or different button text.

  • Iterate until you find the right balance between lead quality and completion.


Wrap-up:
Lead Capture is a powerful way to shorten the path from engagement to qualified leads. Keep the form light, the copy clear, and always follow up fast.

👉 For step-by-step setup instructions, check out: [Collect leads with Lead Capture]

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