Troubleshooting steps
Try these in order — most players resolve the issue within the first few steps.
1) Restart Steam and your PC
Close Steam completely (including from the system tray).
Restart your computer.
Launch Steam again and try the game.
2) Verify game files
Corrupted or missing files are a common cause.
Open Steam Library.
Right-click the game → Properties.
Go to Installed Files → Verify integrity of game files.
Relaunch once verification completes.
3) Update graphics drivers
Outdated GPU drivers frequently cause white/blank screens.
Update via NVIDIA GeForce Experience, AMD Adrenalin, or Intel Graphics software.
Restart your PC after installing updates.
4) Disable Steam Overlay
Overlay conflicts can prevent the game from rendering correctly.
Library → right-click game → Properties.
Under General, uncheck Enable the Steam Overlay while in-game.
Launch the game again.
5) Launch in windowed mode or safe settings
Display configuration issues may cause a white screen on startup.
In the game’s Launch Options, try:
-windowed
or
-safe
6) Check display scaling & resolution
Set Windows scaling to 100% (temporarily).
Ensure your monitor resolution matches the system’s recommended/native setting.
If using multiple monitors, try launching with only one active.
7) Disable background apps & overlays
Close software that may hook into the game:
Discord overlay
GeForce/AMD overlay
Screen recorders
RGB or performance tools
Then relaunch the game.
8) Run the game as administrator
Navigate to the game’s install folder.
Right-click the .exe → Run as administrator.
9) Reinstall the game
If the issue persists:
Uninstall from Steam.
Restart PC.
Reinstall and test before adding mods or changing settings.
If the issue continues
Please contact support and include:
Game title
PC specs (CPU, GPU, RAM)
Windows version
Steps already tried
Screenshot or video of the white screen
This helps the support team identify hardware-specific or game-specific causes faster.