If the voice instructions in a workout don’t match the movements shown on the screen, please let us know. This helps us review and fix the issue as quickly as possible.
Here’s what to do:
Go to the Me tab.
Tap Help & Support Center.
Tap Contact Support.
When contacting support
Please include the following details in your message:
The name of the workout where you noticed the mismatch.
If possible, a short video showing the issue.
The more details you share, the faster we can investigate and fix the issue.
Thank you for helping us keep your workout experience smooth and accurate!
If you need any help, you can reach out to us in the following ways:
In the app: Go to Me > Profile Settings > Get Help to contact our support team.
On our website: Use the widget
in the lower right corner or click the Contact Us button.
Contact Support via Email: support@myorganicapps.com.