How to register an account
1. Go to the registration page
Visit http://app.mercell.com
Click Sign up in the upper-right corner
Start filling in the form
2. Check if your organisation already exists
In the registration form:
Select the country where your organisation is registered
Enter your organisation registration number
Click Search
You will see a message below the registration number field:
If the organisation is not registered
Continue filling in the rest of the form.If the organisation already exists
The organisation name linked to the registration number will be shown.If this is your organisation, continue the registration to request access.
If this is not your organisation, stop the registration and contact Support for help.
3. Complete your registration
Fill in the remaining fields
Click Sign up
Verify your account
You will receive a verification email
Click the Verify button in the email
You will then be redirected to the login page, where you can see whether the verification was successful or if any additional steps are required.
Please note that the verification link is valid for 24 hours. If the link has expired, you can request a new one from the login page.
Enter your registered email address and password you created, then click Log in. You will then see a Resend link option, which allows you to request a new verification email.
Log in to your account
Enter your registered email address and password you created during registration.
Click Log in
After logging in, you will be taken to your account homepage.
What you see may vary depending on your subscription, role(s), and organisation setup.
Organisation access and approvals
First user in an organisation
If you are the first person to register for your organisation, you will automatically become the Organisation Administrator.
Joining an existing organisation
If you register under an existing organisation, your access will be limited until approved.
All existing Organisation Administrators will automatically receive an email notification.
You don’t need to take any further action.
Once approved, your access will update based on the roles assigned to you.
Article Ref: 301020251140