In this article, you will learn how to request access or remove access for Client Onboarding.
To Request Access:
Log in to the ISS Portal:
Open your web browser and navigate to ISS Portal.
Click on "Login with SAML Single Sign-On".
Initiate Access Request:
Click on "Request a Service".
Click on "Application Access Management Request".
Click on "Client Onboarding Access Request".
Complete the Access Request Form:
Enter the domain user ID of the user who needs access.
Select the application environment (PROD or UAT).
Choose the appropriate application role from the dropdown menu (matching the user’s job title) by referring to the Matrix.
Once all required fields are filled in, click on the "Add Request" button.
Approval and Automation:
After submitting the request, it must be approved by the user's line manager. Once approved, the system will leverage advanced automation to grant access seamlessly.
To Remove Access:
Log in to the ISS Portal:
Open your web browser and navigate to ISS Portal.
Click on "Login with SAML Single Sign-On".
Initiate Access Removal:
Click on "Request a Service".
Click on "Application Access Management Request".
Click on "Client Onboarding Access Removal Request".
Complete the Access Removal Form:
Select the domain user ID of the user who needs to be removed from the application.
Select the application environment (PROD or UAT).
Click on the "Add Request" button.
Approval and Automation:
After submitting the removal request, it must be approved by the user's line manager. Once approved, the system will automatically remove access as requested, ensuring a smooth and efficient process.
Note: This process is automated. Once the request has been approved, the system will handle the addition or removal of access according to the submitted request.