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Refer a friend

How to refer a friend and when do you get your referral points.

Updated over 6 months ago

We are very proud of the fact that 75% of of our customers refer a friend to JamDoughnut. We recognise this favour from you to us, so we give you bonus points for the referral!

Currently, you will receive 400 points when a user you refer cashes out for the first time!

These points vary from time to time, in this article we will explain how the system works.

How to refer a friend?

We have just moved the refer a friend on the latest version of the app! Update to find these new changes. (5th September 2023)

You can now find the refer a friend screen by clicking the Gift Box Icon on the bottom navigational bar.

Tapping on the icon brings you to the referral screen, where you can see your personal referral code, as well as information on our referral system and your current referrals.

Provide any new users you invite with this personal code to enter during sign up to be able to earn 400 points when they cash out for the first time!

On your referral screen, you can also track how many people have used your referral code, and how many users have performed their cash out so far.

How to enter a referral code?

When you are completing the sign up journey we will ask you for a referral code. Enter this as part of the sign up and ensure it is entered correctly. We will then ensure the person who referred you will get the points when you cash out.

When do I get the points?

We will give you your points when the person you referred cashes out for the first time. The points will be added automatically to your Points Jar on your wallet page.

Can I use more than one sign up referral?

Sadly, no. We only provide a bonus once per user, so if you sign up for a second account then that account won't qualify for the bonus scheme.

Do I get confirmation when someone is referred?

Yes! We will send you an email when the person you referred signed up and when that person cashes out for the for the first time.

Why are my referral bonus points different to the advertised rate?

The points you receive when the person you referred cashes out for the first time is based on the points on offer when the person referred signed up and not at the current rate. This means the points you get may not be the same as the points you see advertised in the App.

However, if your referral involves any first purchase bonus, the first purchase bonus is provided depending on the rate at the time of purchase, not at the time of referral, so do make sure first purchases are made within the promotion periods.

Is there a time limit on the points?

Yes there is. We provide you with the points and once you have these points please cash out within 6-months. After 6-months these points can be removed from your account.

I forgot to enter a referral code

send us a message with our in-app chat, or send us an email at help@jamdoughnut.com, and we will get this added for you.

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