IG Client Services Helpdesk

IG Markets clients will not be able to log into <a href="http://www.ig.com/sg" rel="nofollow noopener noreferrer" target="_blank">www.ig.com/sg</a> as the Web Trading Platform is strictly for IG CFD Accounts which is an entirely different trading platform that does not share account details cross-platforms.

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Can I log in to IG Markets using my IG Trading credentials?

No. IG Trading clients will be unable to log into IG Markets as these two platforms are separate trading platforms.  

Do IG Markets and IG Trading share the same account?

No. IG Trading and IG Markets are treated as separate trading platforms. 

Can I use IG Markets CFD trading on a web platform or desktop?

IG Markets CFD trading is only available on mobile. This is a deliberate decision to keep the experience as simple and accessible as possible.  

Can I access IG Markets CFD trading via IG.com?

IG Markets CFD trading is not accessible via IG.com. It is only available through the IG Markets mobile app.

Can I switch between IG Markets and IG Trading within the same app?

1. Can I log in to IG Markets using my IG Trading credentials? 
 No. IG Trading clients will be unable to log into IG Markets as these two platforms are separate trading platforms. 
 
2. Do IG Markets and IG Trading share the same account? 
 No. IG Trading and IG Markets are treated as separate trading platforms. 
 
3. Can I use IG Markets CFD trading on a web platform or desktop? 
 IG Markets CFD trading is only available on mobile. This is a deliberate decision to keep the experience as simple and accessible as possible. 
 
4. Can I access IG Markets CFD trading via IG.com? 
 IG Markets CFD trading is not accessible via IG.com. It is only available through the IG Markets mobile app.
 
5. Can I switch between IG Markets and IG Trading within the same app? 
 No. IG Trading and IG Markets are treated as separate trading platforms.

How can I access the Web Trading Platform with my IG Markets account?

Spread bets, CFDs, and other financial instruments are complex and carry a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading these instruments. You should consider whether you understand how they work and whether you can afford to take the high risk of losing your money.

Professional clients can lose more than their deposits. All trading involves risk. The value of investments can fall as well as rise, which could result in getting back less than originally invested. Past performance is not a guarantee of future results.

IG is a trading name used by entities within the IG Group, which are regulated in their respective jurisdictions. Please refer to your region-specific help center for detailed regulatory information.

The information on this site is not intended for residents of countries where such distribution would be contrary to local law or regulation.

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How can I access the Web Trading Platform with my IG Markets account?

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