What Are My Responsibilities as a Customer?
Customers are responsible for keeping their personal and account information accurate and up to date. Any changes in circumstances should be communicated promptly.
Customers must also comply with all applicable terms and conditions and cooperate with identity verification and compliance checks when required. These steps help ensure smooth account management and regulatory compliance.
What Protections Do I Have as a Customer?
How Is My Privacy Protected?
Confidentiality
Personal information is handled in accordance with applicable privacy laws and regulatory requirements.Authorised disclosure
Information is shared only where required or permitted by law.Data security
Appropriate technical and organisational measures are in place to protect personal information.Access and correction rights
Customers have the right to access their personal information and request corrections where necessary.