Huggg

A guide to choosing between PayPoint energy, Post Office energy, digital prepaid card and OneLink Energy. Covers when to use each one and what to consider before sending.

Which energy voucher should I send?

Pre-send checklist, KYB requirements, fees and key constraints for PayPoint energy vouchers - including the £49 cap, provider partner list and what your recipient needs to redeem in store.

PayPoint energy - what you need to know before sending

Pre-send checklist, KYB requirements, fees and key constraints for Post Office energy vouchers - including the 15-minute wait, the supported supplier list and how it differs from PayPoint.

Post Office energy - what you need to know before sending

Pre-send checklist, KYB requirements, fees and key constraints for the Huggg Energy Card - covering energy bills, water bills, online meter top-ups, and off-grid fuel suppliers (heating oil, LPG, coal).

Energy Card - what you need to know before sending

Pre-send guidance for OneLink Energy - the flexible energy product that lets your recipient choose how they pay. Covers KYB requirements (all three brands), how it works, fees, bulk sending…

OneLink Energy - what you need to know before sending

How to send the Energy Card for water bill payments. Covers when water is the right use case, and what your recipient needs to redeem.

Water - what you need to know before sending

How to send the Heating oil card for off-grid fuel (heating oil, LPG and coal). Covers when off-grid is the right use case, why phone payment is recommended for heating…

Heating oil and off-grid energy: what you need to know before sending

Pre-send guidance for energy products - PayPoint, Post Office, Energy Card, OneLink Energy, water and off-grid fuel. Includes KYB requirements and which product to send when.

Energy Vouchers (Sender Guidance)

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