It depends which supermarket your voucher is for. For Aldi, Sainsbury's, and Tesco, your voucher screen updates in real time, so the balance shown there is always current. For all other brands, you need to check with the brand directly. The table below shows how.
Grocery voucher balance checks
Supermarket | How to check your balance |
Aldi | Your voucher screen updates in real time, so click your original link to see your current balance. You can also visit the checkout in store, or email vouchers@aldi.co.uk |
Asda | Check online at asdagiftcards.com/balance-check, or at any Asda customer service desk |
Farmfoods | Check online at farmfoods.co.uk/check-balance, or call 0121 700 7160 |
Iceland | Check online at iceland.cashstar.com, or call 0344 375 0739 |
M&S | Check online at marksandspencer.com/c/gift-card-balance, or at any M&S till |
McColls | Visit the till in store |
Morrisons | Call 0344 381 9461 |
Sainsbury's | Your voucher screen updates in real time, so click your original link to see your current balance. You can also use the automated phone line on 0800 636262 (you'll need your 19-digit card number and PIN), or ask at the till in store. |
Tesco | Your voucher screen updates in real time, so click your original link to see your current balance. You can also check online at tescogiftcards.com/balance-check, at any Tesco store, or call 03450 757 757 |
Waitrose | Check online at the Waitrose gift card balance checker, or at any Waitrose till |
Other voucher types
Prepaid energy cards, see the Energy, water and utilities section for balance checks specific to your card type
Cash vouchers, the balance is shown on your voucher screen. ATM vouchers dispense the full amount in one go, so there is no remaining balance to check
Retail vouchers, check the specific brand's terms in the Gift card and voucher T&Cs section of this help centre
If the balance seems lower than it should be and you don't think you've spent it, see Help - there's no money left on my voucher.
Still need help?
Email us at support@huggg.me and we'll do our best to assist.