It depends which supermarket your voucher is for. For Aldi, Sainsbury's and Tesco, your voucher screen updates in real time so the balance shown there is always current. For all other brands you will need to check directly with them - see the table below for how to do this.
Grocery voucher balance checks
Supermarket | How to check your balance |
Aldi | Your voucher screen updates in real time - click your original link to see your current balance. You can also visit the checkout in store, or email vouchers@aldi.co.uk |
Asda | Check online at asdagiftcards.com/balance-checkLink URL: https://www.asdagiftcards.com/balance-checkor at any Asda customer service desk |
Farmfoods | Check online at farmfoods.co.uk/check-balanceLink URL: https://www.farmfoods.co.uk/check-balanceor call 0121 700 7160 |
Iceland | Check online via iceland.cashstar.comLink URL: https://iceland.cashstar.com/recipient-experience/balance/ call 0344 375 0739 |
M&S | Check online at marksandspencer.com/c/gift-card-balance or at any M&S till |
McColls | Visit the till in store |
Morrisons | Call 0344 381 9461 |
Sainsbury's | Your voucher screen updates in real time - click your original link to see your current balance. You can also use the automated phone line: 0800 636262 (you'll need your 19-digit card number and PIN), or ask at the till in store. |
Tesco | Your voucher screen updates in real time - click your original link to see your current balance. You can also check online at tescogiftcards.com/balance-checkLink URL: https://www.tescogiftcards.com/balance-checkor at any Tesco store, or call 03450 757 757 |
Waitrose | Check online at the Waitrose gift card balance checkerLink URL: https://wbiprod.storedvalue.com/wbir/clients/johnlewisor at any Waitrose till |
Other voucher types
Energy prepaid cards - see the Energy, water and utilities section for balance check instructions specific to your card type
Cash vouchers - the balance is shown on your voucher screen. ATM vouchers dispense the full amount in one go, so there is no remaining balance to check
Retail vouchers - check the specific brand's T&Cs in the Gift card and voucher T&Cs section of this help centre
Something doesn't look right?
If the balance seems lower than it should be and you don't believe you've spent it, see: Help - there's no money left on my voucher for next steps. You can also email us at support@huggg.me and we'll help investigate.