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Can I cancel welfare vouchers after they've been created?

Can I cancel welfare vouchers after they've been created?

Updated over 2 months ago

Yes you can - providing that the vouchers have not yet been redeemed.

Here's how to cancel an entire order:

  1. Head over to your 'Voucher History' page (left hand tab).

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  2. Find the relevant order, tick the box next to it and you'll see an option to 'Cancel'.

    image - 2024-04-03T103137.596.png
  3. If you're 100% certain, please Hit 'Confirm Cancellation'.

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    Here's how to cancel a specific voucher:


    1. Head over to your 'Orders' page.

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    2. Locate and click into the relevant order.

    image - 2024-04-03T104221.672.png



    3. Find the Huggg link that you'd like to cancel and click on the rubbish bin icon.

    image - 2024-04-03T103859.082.png
  4. If you're sure, click 'Confirm cancellation'.

    image - 2024-04-03T105205.741.png
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