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How to send welfare vouchers via SMS

Updated over 2 months ago
  1. Head over to the 'Send vouchers' page and choose the relevant voucher type.

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  2. Select the amount (denomination), and a list of options available at this value will show on the right-hand side.

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  3. Optional: You can customise the choices available to the recipient, by clicking 'Customer choices' in the top right, and tick/untick the brands as you wish. Then hit 'Next'.

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  4. On the next page, add a message of your choice to notify recipients of any restrictions or important information. You can also change who you'd like the voucher to be from.

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  5. Select 'SMS, sent by Huggg' on the next page ("How would you like to share your voucher links?").

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  6. On the next page, enter your recipients’ email addresses into the box, ensuring that you click 'Add recipient' each time. OR please upload a CSV file instead. Check everything over, then once you’re ready, click on 'Next.

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  7. Once you’ve double checked that the mobile numbers are formatted correctly, please decide whether you'd like to send now or schedule for a later date!

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  8. Next, please set the expiry date for the Huggg voucher(s).

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  9. Finally, please review your order and pay. You will also be able to select a 'Reason code' at this stage.

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